JBL Campus Ambassador Program — Terms & Conditions
1. JBL Campus Ambassador Program
The JBL Campus Ambassador Program (“JBL Campus” or the “Program”) is a voluntary ambassador program organised and administered in Singapore by IMS Marketing Pte Ltd (UEN: 199804846K), the authorised distributor of JBL products in Singapore (“Promoter”).
JBL Campus is subject to these Terms & Conditions (“T&Cs”), as made available on the JBL Singapore website at: www.JBLonlinestore.com/pages/campus
The Program is intended to select a curated cohort of student creators to represent JBL as official Campus Ambassadors and support JBL’s brand, product launches, campaigns and student engagement activities throughout the Program period.
By submitting an application to JBL Campus, each applicant confirms that they have read, understood, and agree to be bound by these T&Cs.
2. Application Phase
The Promoter will assess applications through a competitive selection process.
Applicants will be evaluated based on factors including, but not limited to:
- audience reach;
- engagement;
- content quality;
- personality and on-camera presence; and
- suitability and overall fit with the JBL brand.
The current minimum selection requirements are:
- 18 years old and above
- applicants must have an expected graduation date after May 2027
- Maintains an active Instagram or TikTok presence with an engaged community
- a minimum engagement rate of 1.5%;
- strong content quality and on-camera presence; and
- status as an active student at the following local tertiary institutions in Singapore.
- National University of Singapore (NUS)
- Nanyang Technological University (NTU)
- Singapore Management University (SMU)
- Singapore University of Technology and Design (SUTD)
- Singapore Institute of Technology (SIT)
- Singapore University of Social Sciences (SUSS)
- University of the Arts Singapore (UAS)
- LASALLE College of the Arts
- Nanyang Academy of Fine Arts (NAFA)
- SIM Global Education (SIM GE)
- ITE College Central
- ITE College East
- ITE College West
- Singapore Polytechnic (SP)
- Ngee Ann Polytechnic (NP)
- Temasek Polytechnic (TP)
- Nanyang Polytechnic (NYP)
- Republic Polytechnic (RP)
Meeting the minimum requirements does not guarantee selection as a JBL Campus Ambassador.
Selection will be based on the Promoter’s overall assessment of each application and the applicant’s suitability for the Program.
The Promoter reserves the right to request additional information or supporting documentation from an applicant for verification purposes as part of the application and selection process.
3. How to Enter
To apply for JBL Campus, applicants must complete and submit the official application form available at: www.JBLonlinestore.com/pages/campus
Applicants must provide all information requested in the application form accurately and completely.
Only applications successfully submitted through the official application form during the applicable Submission Period will be considered.
Incomplete applications, applications containing inaccurate, false, fraudulent or misleading information, applications submitted through unauthorised means, or applications that otherwise fail to comply with these T&Cs may be rejected at the Promoter’s discretion.
For the avoidance of doubt, applicants are selected through an application and assessment process and not through a random draw.
4. Submission Period
The opening and closing dates for each JBL Campus application intake (“Submission Period”) will be published at: www.JBLonlinestore.com/pages/campus
Applicants are responsible for checking the Program webpage for the applicable Submission Period and any updates to the application timeline.
Applications must be successfully submitted before the applicable closing date and time stated on the Program webpage.
Late applications may not be considered.
Where the application dates are extended, postponed, shortened or otherwise amended, the latest dates published on www.JBLonlinestore.com/pages/campus will apply.
5. Chosen Ambassador Announcement
Selected JBL Campus Ambassadors will be announced at: www.JBLonlinestore.com/pages/campus
The applicable announcement date will be published or updated on the Program webpage.
Selected applicants may also be contacted directly using the contact details provided in their application, including via email, WhatsApp, phone call, SMS or other relevant communication channels.
Selection will be based on the Promoter’s assessment of applications received, including audience reach, engagement, content quality, personality, on-camera presence and overall JBL brand fit.
The Promoter’s decision regarding selection shall be final, subject to applicable law.
If a selected applicant:
- does not respond within the acceptance period communicated by the Promoter;
- cannot be contacted using the details provided;
- fails to satisfy any eligibility or verification requirement;
- provides inaccurate or misleading information; or
- is unable or unwilling to fulfil the Program commitments,
the Promoter, at its sole discretion, reserves the right to withdraw the offer of participation and select another applicant.
6. Commitment
Selected applicants who accept an appointment as a JBL Campus Ambassador (“Ambassador”) are expected to participate in a twelve (12)-month partnership with JBL, commencing from their official participation or appointment date, with agreed deliverables throughout the Program period.
Ambassadors are expected to actively support JBL product launches and brand campaigns throughout the year, with approximately four (4) campaign opportunities anticipated annually. Actual participation may vary depending on campaign requirements, availability and suitability.
Online Deliverables
For each participating campaign, an Ambassador may be required to provide:
- one (1) Reel, cross-posted on Instagram and TikTok; OR one (1) Carousel Post;
- a minimum of two (2) Instagram Stories; and
- affiliate code and/or affiliate link integration, where applicable.
The expected annual content output is approximately:
- four (4) Reels or Carousel Posts; and
- eight (8) Instagram Stories.
Exact content requirements, posting dates, campaign messages, product information, hashtags, links, disclosures and other campaign-specific requirements may be communicated to Ambassadors through individual campaign briefs.
Offline Deliverables
Ambassadors are also expected to:
- attend a minimum of one (1) JBL product launch, community event or brand activation annually, by invitation;
- participate in selected JBL campus roadshows or brand activations, subject to availability; and
- represent JBL at selected student engagement events where required.
Participation in specific events, activations and roadshows will be subject to the applicable invitation, schedule and the Ambassador’s availability.
Ambassadors are expected to make reasonable efforts to fulfil agreed deliverables and deadlines and to communicate promptly with the Promoter where circumstances affect their ability to do so.
7. Product Seeding
As part of the Program, Ambassadors may receive JBL products either as gifts or on a temporary loan basis, at the Promoter's discretion. The status of each product will be communicated to the Ambassador when the product is provided.
Products provided as gifts may be kept by the Ambassador after the relevant campaign or activity is completed. Gifted products are provided for the Ambassador's personal use and must not be resold, transferred for commercial gain or otherwise sold through third-party marketplaces or resale platforms.
Products provided on a loan basis remain the property of the Promoter, JBL, Harman International and/or their respective affiliates and must be returned within the period communicated by the Promoter. Ambassadors are responsible for taking reasonable care of loaned products while they are in their possession and must not sell, transfer, dispose of, modify or allow any third party to take ownership of them.
The Promoter may provide specific instructions relating to the use, return, condition or handling of loaned products. Failure to return a loaned product, or returning it in a condition beyond reasonable wear and tear, may result in the Ambassador being liable for the reasonable replacement or repair cost, subject to applicable law.
8. Benefits / Compensation
Subject to continued participation in, as decided by the Promoter and in compliance with the Program, JBL Campus Ambassadors may be eligible to receive the following benefits:
- an exclusive 20% JBL Ambassador Discount Code to share with their audience. The discount is limited to one-time use per customer/account, and customers must sign in to or create a JBL Online Store account to redeem the code. The code is applicable sitewide, subject to product exclusions, stock availability, minimum spend requirements (if any), and any other terms communicated by the Promoter. The discount cannot be combined with other promotional codes, vouchers or offers unless otherwise stated, has no cash value, and may be amended, suspended or withdrawn at the Promoter’s discretion;
- multi-product seeding throughout the year;
- access to affiliate commission rates;
- priority invitations to JBL product launches, community events and exclusive brand experiences;
- an exclusive JBL Ambassador Welcome Kit; and
- opportunities to be featured on JBL Singapore social media channels
All Program benefits, including discounts, product seeding, affiliate commission rates, event invitations, Ambassador kits, social media features and other opportunities, are subject to availability, applicable campaign requirements and the discretion of IMS Marketing Pte Ltd.
The availability, frequency, quantity, value and nature of Program benefits may vary throughout the Program period and are not guaranteed.
The Promoter reserves the right to determine the JBL products provided to individual Ambassadors as part of product seeding, taking into account product availability, campaign requirements, suitability and other relevant factors.
Affiliate commissions, where applicable, will be subject to the applicable affiliate program requirements, including rules relating to qualifying transactions, tracking, cancellations, returns, refunds and payment.
Applicable commission rates may be amended from time to time at the discretion of IMS Marketing Pte Ltd.
Unless separately agreed in writing, participation in JBL Campus does not create an employment relationship between an Ambassador and IMS Marketing Pte Ltd, JBL, Harman International or their respective affiliates. Participation in the JBL Campus Ambassador Program is entirely voluntary. By accepting an appointment as a JBL Campus Ambassador, the Ambassador acknowledges that they have read and understood the Program requirements and agree to participate in the Program in accordance with the Program terms and any applicable laws.
Any additional campaign-specific fees, incentives, reimbursements, products, experiences or other benefits, if offered, will be communicated separately and will be subject to availability and the discretion of IMS Marketing Pte Ltd.
Such additional benefits are not guaranteed under these T&Cs.
8. Consent and Content Usage
By applying to JBL Campus, applicants consent to the Promoter reviewing and verifying information submitted as part of their application, including relevant publicly available social media profiles, social media content, follower information and engagement information, for the purposes of assessing their suitability for the Program.
Applicants also consent to being contacted by the Promoter in connection with:
- their application;
- the selection process;
- verification of information submitted; and
- administration of JBL Campus.
By accepting appointment as a JBL Campus Ambassador, the Ambassador agrees to participate in reasonable promotional and publicity activities connected with the Program.
Subject to any campaign-specific agreement, brief or content usage terms communicated to the Ambassador, the Ambassador grants the Promoter and JBL Singapore permission to use content created or submitted in connection with JBL Campus, together with the Ambassador's name, social media handle, image, voice and likeness, for JBL-related marketing, promotional and publicity purposes only during the Ambassador's active twelve (12)-month participation period in the Program.
This may include:
- reposting, sharing or featuring the content on JBL-owned websites, social media channels and other digital platforms such as Paid Media and EDMs;
- boosting or promoting the Ambassador's content as paid media;
- using the content in paid social media advertisements, sponsored posts and dark posts;
- using creator-authorised advertising formats such as Meta Partnership Ads, TikTok Spark Ads, whitelisting or similar platform advertising features;
- running advertisements through JBL's accounts or, where authorised by the Ambassador through the relevant platform, through the Ambassador's social media handle or account; and
- adapting the content for different digital placements, including reasonable resizing, cropping, formatting, adding captions, branding or calls-to-action, provided that such edits do not materially misrepresent the Ambassador or their views.
Where platform-level permission or authorisation is required for paid amplification, whitelisting, Spark Ads, Partnership Ads or similar advertising formats, the Ambassador agrees to provide the reasonable permissions required for the agreed campaign.
Unless otherwise agreed in writing, the Promoter and JBL Singapore will not use the Ambassador's content, name, social media handle, image, voice or likeness for new paid or organic promotional activity after the Ambassador's twelve (12)-month participation period has ended.
Ambassadors must ensure that content submitted or published in connection with JBL Campus is either their original work or that they have obtained all permissions, licences and rights necessary for its creation, publication and use, including the paid media uses described above.
Where an Ambassador receives products, commissions, benefits or other consideration in connection with content, the Ambassador must make any disclosures required under applicable laws, advertising requirements and the policies or rules of the applicable social media platform.
9. Compliance with Applicable Laws
The Program and these T&Cs are governed by the laws of Singapore.
Applicants and Ambassadors are responsible for complying with all applicable laws and regulations, as well as applicable social media platform rules, advertising requirements and reasonable campaign instructions when participating in JBL Campus.
Ambassadors must not publish, distribute or submit content in connection with JBL Campus that:
- infringes the copyright, trademark, intellectual property, privacy or other rights of any third party;
- contains unlawful, defamatory, discriminatory, threatening, abusive or otherwise prohibited material;
- contains false, inaccurate or misleading statements concerning JBL products, the Promoter or the Ambassador’s relationship with JBL;
- makes product claims that have not been approved or provided by the Promoter;
- fails to make any disclosure required in connection with sponsored, gifted or affiliate content; or
- otherwise breaches applicable law, platform rules, these T&Cs or an applicable campaign brief.
The Promoter shall administer the Program in accordance with applicable laws and regulatory requirements in Singapore.
These T&Cs shall be governed by and construed in accordance with Singapore law.
Applicants and Ambassadors agree to submit to the jurisdiction of the courts of Singapore in respect of any claim or matter arising out of or in connection with the Program.
10. Confidentiality and Unreleased Products
Ambassadors may receive access to confidential or non-public information relating to JBL, including unreleased products, upcoming product launches, campaign concepts, launch dates, pricing, promotional details, product specifications, images, materials and other information that has not yet been made publicly available.
Ambassadors must keep such information confidential and must not disclose, share, post, publish or discuss it with any third party, including on social media, messaging platforms or other public or private channels, unless they have received prior approval from the Promoter.
Where an embargo date or specific posting date is provided, Ambassadors must not publish or disclose any related content before that date.
This obligation will continue until the relevant information has been officially made public by JBL or the Promoter, or until the Ambassador is otherwise informed in writing that the information may be disclosed.
The Promoter may request the removal or deletion of any confidential materials at any time. A breach of this requirement may result in removal from the Program and/or termination of the Ambassador's participation.
11. Indemnity
To the extent permitted by law, each Ambassador agrees to indemnify and hold harmless the Promoter, JBL, Harman International and their respective affiliates, officers, employees and representatives from any reasonable losses, claims, damages, liabilities or costs arising directly from:
- the Ambassador's breach of these Terms & Conditions;
- any unauthorised disclosure of confidential or unreleased information;
- content created or published by the Ambassador that infringes the intellectual property, privacy or other rights of a third party;
- any false, misleading, unlawful or unauthorised statement made by the Ambassador in connection with the Program; or
- the Ambassador's negligent, fraudulent or wilful misconduct in connection with their participation in the Program.
12. Participation Conditions
Applicants and Ambassadors must provide accurate, complete and genuine information in connection with JBL Campus.
The Promoter reserves the right to verify an applicant’s or Ambassador’s:
- identity;
- student status;
- social media account information;
- follower numbers;
- engagement information;
- submitted content; and
- compliance with these T&Cs.
The Promoter reserves the right, at its discretion and subject to applicable law, to reject an application, suspend an Ambassador’s participation or remove an Ambassador from the Program where the Promoter reasonably determines that the applicant or Ambassador:
- provided false, inaccurate or misleading information;
- used fraudulent, automated, purchased or artificially generated followers, engagement or activity;
- failed to satisfy the Program’s eligibility or selection requirements;
- repeatedly failed to complete agreed Program deliverables without reasonable explanation;
- materially breached these T&Cs or an applicable campaign brief;
- engaged in unlawful, abusive, threatening, harassing or seriously inappropriate conduct in connection with JBL, the Program or any JBL-related activity or event; or
- engaged in conduct that could reasonably cause material harm to JBL, the Promoter, the Program or their reputation.
Ambassadors participating in physical events, product launches, roadshows, community events or other brand activations must comply with all reasonable venue, safety, security, event and conduct requirements.
Participation in specific campaigns, roadshows, launches, events and other activities is subject to availability, invitation and applicable campaign requirements.
Unless otherwise agreed in writing by the Promoter, transport, meals, parking, accommodation and any other personal expenses incurred in connection with attending or participating in such events will not be reimbursed. Any reimbursement or allowance, if offered for a specific event, will be communicated separately and is not guaranteed.
The Promoter reserves the right to modify, postpone, suspend or discontinue all or any part of JBL Campus where reasonably necessary due to:
- circumstances outside the Promoter’s reasonable control;
- changes to JBL campaign or business requirements;
- product availability;
- venue or event availability;
- legal or regulatory requirements; or
- other reasonable operational considerations.
Where reasonably practicable, affected Ambassadors will be informed of material changes relating to their ongoing Program commitments.
Failure by the Promoter to enforce any provision of these T&Cs at any stage does not constitute a waiver of that provision or of the Promoter’s rights.
13. Limitations of Liability
To the fullest extent permitted by applicable law, the Promoter, including its officers, employees, agents and service providers, will not be liable for any loss, damage, expense or injury arising out of or in connection with participation in JBL Campus where such loss or damage results from circumstances beyond the Promoter’s reasonable control.
Such circumstances may include, without limitation:
- technical difficulties, website errors or equipment malfunction;
- unavailable or interrupted internet, social media or third-party platform services;
- unauthorised access, third-party interference or cybersecurity incidents outside the Promoter’s reasonable control;
- applications, emails, communications or content that are delayed, lost, corrupted or misdirected;
- cancellation, postponement, rescheduling or modification of an event, product launch, roadshow or brand activation;
- changes to third-party social media platform functionality, policies, algorithms or availability;
- product unavailability or supply constraints; or
- actions or omissions of third-party venues, platforms, suppliers or service providers.
The Promoter does not guarantee any particular level of:
- social media exposure;
- social media audience or follower growth;
- content performance;
- affiliate sales;
- affiliate commission income;
- event participation;
- product value or quantity; or
- future commercial, employment or partnership opportunity
as a result of participation in JBL Campus.
Nothing in these T&Cs excludes or limits any liability that cannot lawfully be excluded or limited under Singapore law.
14. Personal Data Processing
The Promoter may collect, use, disclose and process personal data submitted by applicants and Ambassadors for purposes connected with JBL Campus, including:
- administering applications and the selection process;
- verifying eligibility and application information;
- assessing applicants’ suitability for the Program;
- communicating with applicants and Ambassadors;
- administering Program participation and deliverables;
- arranging product seeding, Ambassador benefits, events and activations;
- administering affiliate codes, links and commissions, where applicable;
- administering promotional and publicity activities involving selected Ambassadors;
- maintaining appropriate Program and business records; and
- complying with applicable legal and regulatory obligations.
Where reasonably necessary for these purposes, personal data may be disclosed to JBL, Harman International, their respective affiliates, agencies, contractors, technology providers, fulfillment providers, event partners, professional advisers or other service providers involved in the administration of the Program.
Such parties may be located outside Singapore where applicable.
Personal data may also be disclosed where required under applicable law or by a competent governmental, judicial or regulatory authority.
Personal data will be processed in accordance with IMS Marketing Pte Ltd’s Privacy Policy and applicable Singapore data protection requirements.
Where separate consent is required for marketing communications that are not necessary for the administration of JBL Campus, such communications will be subject to the relevant consent and opt-out requirements.
Applicants and Ambassadors may contact the Promoter regarding requests to access, update or correct personal information held in connection with the Program.
By submitting an application, the applicant acknowledges that the collection and processing of information reasonably required to administer JBL Campus is necessary for the Promoter to assess the application and, if selected, administer the applicant’s participation in the Program.
15. General
The Promoter reserves the right to amend these T&Cs where reasonably necessary, subject to applicable law.
Any material updates to the Program or these T&Cs may be published at: www.JBLonlinestore.com/pages/campus
Applicants and Ambassadors are responsible for referring to the Program webpage for the latest applicable Program information.
If any provision of these T&Cs is determined to be invalid, unlawful or unenforceable, that provision shall be treated as severable to the extent required, and the remaining provisions shall continue in full force and effect.
The Promoter’s failure to exercise or enforce any right under these T&Cs shall not constitute a waiver of that right.
